Specialized Workshops

Does your organization need courses and workshops which are customized to meet the needs of your employees?  If so, we can help!

In addition to our custom software courses (see the Classes Offered page), other courses are available in a variety of topics, such as the following:

• Developing technical training skills - helping people develop the ability to provide quality technical training - aka "train the trainer"
  
  
• Coaching trainers - helping with training skills, group-management tools, and reviewing how to design and conduct effective instructor-led training
  
  
• Developing power user skills  - helping people become the "person who can answer the questions" in his/her department
  
  
• Developing excellent support and training skills in organizational information technology staff - helping them work with non-technical users in a comforting and supportive way - aka "how to keep your users from crying when they call the help desk!